Recent Posts

3 Step Certified: SERVPRO Cleaned Program

7/28/2020 (Permalink)

Since its beginning in 1967, SERVPRO has grown into a huge franchise with over 1,700 individually owned businesses around the world. The great thing about being a franchise is the ability to get assistance or direction on any situation that the franchise may come across because of all of the experience that has happened over the years. During these times of uncertainty with the Corona Virus/COVID-19 outbreak, it is important to partner with a business that has decades of cleaning experience, like SERVPRO.

In the beginning of the COVID-19 outbreak, SERVPRO Corporate began the Certified: SERVPRO Cleaned Program to reflect our companies unique experience and capabilities. SERVPRO of Daviess County, Kentucky quickly adopted the program, and started using it on all of our COVID-19 potential, suspected and confirmed cases. This program is made up of “The 3 C’s”:

Consult-

Step #1- Every business is different and have different needs. To start the program, we send a Cleaning Protocol Consultant who is trained to help guide you in figuring out the best course of action for your business. Once this is done, they will then create a personalized cleaning program that fits your individual needs. This includes looking at your type of business, building size, number of high touchpoints, incoming foot traffic, employee contact and congested areas of the building. Looking at this data will help decide what type of cleaning would be best to clean and sanitize the area.

Clean-

Step #2- The actual cleaning and sanitization. Using the guide built from the consultation, our trained crew undergo a deep clean on your business using our exclusive cleaning system. Our crews not only go by the SERVPRO Corporate standards, but also the CDC’s guidelines throughout the entire process. Our goal is to go beyond the scope of work to ensure maximum satisfaction and cleanliness for your staff and clients. We will also dispose of any hazardous materials that are created throughout the cleaning, so there is no cleanup for you.

Certify-

Step #3- Certify the cleaning. Once your businesses has undergone our Certified: SERVPRO Cleaned Program, we will then post and dated signage inside and out to give both incoming customers and your employees peace of mind that their safety is the #1 priority.

SERVPRO of Daviess County’s #1 goal is to help our local communities made COVID “Like it never even happened.” Our whole process and program are designed with this in mind. Give us a call today to discuss your options, and to secure your spot on our schedule!

SERVPRO of Daviess County, Kentucky is hiring!

7/20/2020 (Permalink)

Photo of man and women setting up equipment in SERVPRO attire. Wording on photo says "SERVPRO of Daviess County is NOW HIRING Join our fast paced team, who are dedicated to helping our customers get back on their feet after a major disaster!

SERVPRO of Daviess County, Kentucky is hiring!

We are looking to fill one Crew Chief Position along with multiple Production Technician positions! Below are the brief description of responsibilities of both positions.

For more information, email CustomerService@SERVPRO10380.com or give us a call at 270-683-1888.

Crew Chief:

  • Explain process and answer customer questions, as needed.
  • Monitor, communicate, and respond to customer needs/concerns.
  • Communicate clear expectations to Production Technicians and supervise their activities.
  • Perform production processes as scheduled and ensure quality control.
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
  • Manage job file documentation to ensure complete and accurate project details.
  • Manage and control costs of production projects.
  • Manage assets by protecting and using equipment and materials properly.

Production Technician:

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project. 
  • Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
  • Leave job site with a clean and orderly appearance.
  • Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
  • Perform end-of-day/end-of-job cleanup and breakdown. 

We look forward to hearing from you!

Theme of the Month – July

7/14/2020 (Permalink)

Theme of the Month – July

Every month, our marketing team is focuses on a key element that SERVPRO can help with in people’s lives. This month, we are focusing on what we can do for schools that are beginning to open back up after closing because of the COVID-19 Virus. Even though the closing was much needed, many families are looking forward to getting back into a routine with kids being back in school, and things beginning to return to normal. While many are excited, everyone is also wondering how everything will work with students back in the classrooms. SERVPRO of Daviess County, Kentucky has always been considered an essential business, and our crews have worked nonstop at many local businesses to help them get ready to reopen. While we have had success with businesses reopening, we are wanting to expand our reach to help ease the minds of many families sending their children back to school. We are able to use the same techniques to sanitize like we do in businesses on schools, buildings, outdoor play equipment and even school buses.

If you have any questions on what we can do for your school, we are able to answer those questions over the phone, or with a site visit to discuss your individual needs. Our COVID 19 cleaning quotes are always free, so give us a call at 270-683-1888 to get on our schedule!  

Let SERVPRO help get our lives back to normal!

Local Water Damage from Flooding

7/1/2020 (Permalink)

Our area has not experienced very much rainfall in the past couple of weeks. This weekend, things changed when there were several intense downpours. With so much rain coming down in a short length of time, there could be consequences to many homes and businesses that sit in low areas.

SERVPRO of Daviess County, Kentucky is not new to flooding situations. Over the years, around 80% of the jobs we have encountered have had some type of water damage related to it. Because of this, SERVPRO understands that the longer a water job sits, the worse the damage gets. SERVPRO is open 24/7 for this very reason, and is ready at a moments notice to respond to jobs.

Early into the weekend, we already had several worried clients calling in, requesting emergency services.

If you are experiencing water damage or have any questions, give us a call at 270-683-1888!

3 Categories of Water: Clean, Grey & Black

6/29/2020 (Permalink)

When it come to water jobs, there are multiple types of categories that it can fall under.   

Clean Water, Category #1

Clean water typically comes from broken water supply lines, sink or tub overflows, or any other water line, such as a line to an ice maker.

This water category comes from a clean, sanitary source, and poses little to no risk to humans or animals when exposed.

Grey Water, Category #2

Grey water typically comes from overflowing toilets (with or without urine), sump pump leaks or discharged water from appliances such as a dishwasher or washing machine.

This water category is when it comes from a source that contains significant contamination. The contamination could include either chemical, biological or physical elements that could cause illness or discomfort to anyone exposed.

One thing about grey water, if it is left too long, grey water can quickly turn into black water. This can then cause even more damage to your home and health.  

Black Water, Category #3

Black water contains sewage, seawater, and overflow from bodies of water.

This water category is when it is considered very harmful to both humans and animals. This contamination includes unsanitary agents, dangerous bacteria and fungus, and toxic substances. This category has a very high risk of causing illness and exposure should be avoided at all costs. The only way it is safe to be exposed to Black Water is if you are a trained professional in properly fitting personal protective equipment (PPE).

Top Preventative Water Loss Tips:

6/25/2020 (Permalink)

Top Preventative Water Loss Tips:

  1. Check Your Bill: Pay attention to any large (or even small) spikes in water usage on your bill. It could even show up as a few dollars a month, but it could be. This may be your only sign there is a problem!
  2. Beware of Trees: While having trees is great for the environment, and to have around, you need to be careful about what types of trees you plant close to your home or any other buildings. The key is to plant trees with non-invasive roots at least ten feet away from your home, and trees with invasive roots at least 25 feet away.
  3. Maintaining Appliances: It is important to check your appliances for any issues, and make sure they are working properly. Over time, small leaks can cause big problems if not quickly and fixed in a timely manner.
  4. Take Action: Once you see a spike in your water bill, or find a problem area, it is time to fix it! Make it a priority, so no further damage is caused. If you do ignore the problem, you can also have mold growth in the area!

Call SERVPRO of Daviess County, Kentucky when you detect a problem, and we can help make it “Like it never even happened.”  

Proper Fire Extinguisher Usage

6/4/2020 (Permalink)

In both your own home, and in your business, it is important for everyone around to know how to properly operate, and put out a fire with the fire extinguisher available. 

When you are learning or teaching someone how to properly use the extinguisher, remember the word PASS

PULL the pin out of the extinguisher.

AIM the nozzle or hose at the base of the fire (make sure to keep the recommended safe distance away from the fire at all times).

SQUEEZE the lever to begin discharging the fire extinguisher agent.

SWEEP the nozzle or hose from side to side at the base, until the fire has been put out. Even after it is out, continue all the way around the fire, and make sure all sides are completely out. 

Now, it is time to PASS the job to SERVPRO for us to perform cleaning services. These include: cleaning up the fire extinguisher agent, fire, soot, and smoke caused. 

Specialized SERVPRO Services

6/3/2020 (Permalink)

Photo of hands cleaning the front lights of a blue car, with a search bar in the middle, with "car detailing" typed into it No matter what cleaning service you are needing, SERVPRO has what you are searching for!

Besides the basic services that SERVPRO is known for, SERVPRO of Daviess County, Kentucky offers even more. Some of these include:

-Home/Business Boardup

-Rebuild & Remodel Services

-Vandalism & Graffiti Removal

-Biohazard Cleanup

-Office/Commercial Cleaning & Sanitation

-Car Detailing/Deodorization

-Sewage & Toilet Overflow

-Trauma & Crime Scene Cleaning

-Carpet & Rug Cleaning

-Drapes/Blinds Cleaning

-Odor Removal

-Air Duct & HVAC Cleaning

-Deceased Animal Removal

-And more!

SERVPRO knows that there are times in life, and situations that we may not be able to handle on our own. That is when SERVPRO is Here to Help®. If there is an item or situation that you cannot clean or sanitize on your own, give SERVPRO a call. We can check it out, and give a free quote before services even start!

COVID-19 Home and Business Cleaning

5/1/2020 (Permalink)

Due to COVID-19, it seems that most of the United States has shut down. While many people are sheltering at home, we do not need to forget the ones that are putting their health and safety on the line for us all everyday, and have continued to stay open. One thing that SERVPRO of Daviess County, Kentucky has done, is stayed open to continue the fight of killing this widespread virus. It has been our goal as a company to be there the second any essential businesses needed help cleaning, disinfecting or sanitizing. 

Throughout these past weeks, we have worked with many local businesses on helping them maintain cleanliness in their business while remaining open to the public, along with performing preventative disinfecting and sanitizing for businesses waiting to reopen. 

Top COVID-19 Cleaning Recommendations: 

  • Air Scrubbers - Removing Germs from Air
  • Hard Surface Wipe Down - Ensuring Surface is Clean/Sanitized
  • Fogging/Misting - Covering All Areas of Building
  • Air Duct Cleaning - Avoid Further Circulation

Give SERVPRO of Daviess County a call for all your cleaning and sanitizing needs. Free quotes and financing options available! 

Preventative Roof Maintenance Tips

4/30/2020 (Permalink)

As years go by, your roof goes through regular wear and tear. While eventually needing replacement, there are still several things you can to help prolong life of your roof.

Check for Normal Wear and Tear

While roofs naturally wear out, there may be times where slight damage that can be easily fixed without replacing the whole roof. Several times a year, take the time to inspect your roof yourself (or professionally) for any issues. Having these issues immediately repaired can also cut down on costs!

Maintain Gutters

Gutters being properly taken care of and installed is very important the roof to properly drain, and remove water during rainstorms. Check that gutters are properly installed, and secure. It is also a good idea to semi-annually clean them for the best drainage possible.

Check for Storm Damage

After storms, check for any obvious damage that it could have been caused. This includes missing shingles, damaged shingles, or any flashing that has come loose from the roof.

Keep Your Roof Clean

Debris on your roof can cause extra stress and can cause issues. Keep an eye out to make sure there is not any buildup of limbs or leaves. These items on the roof for long amounts of time can also cause mold or mildew to begin growing, and erosion.

If you notice any issues with your roof, feel free to give SERVPRO a call. We are now providing roofing services, including repairs and replacement. We also have financing options available.