Recent Posts

2019 F1rst Responders Bowl - Local WKU Hilltoppers!

1/12/2020 (Permalink)

SERVPRO has been the corporate sponsor of the F1rst Responder Bowl for the past 10 years, and our local franchise had an especially big reason to be excited this year: our local Western Kentucky University was playing in the game!

After the previous years game was a letdown with the game being cancelled from lightening strikes close to the field, it was almost “Like it never even happened.” SERVPRO’s from around the country were ready for 2019 to be a full game, especially for all the first responders in attendance.

Being the corporate sponsor, franchises from all over the country help host by donating their time, money, or tickets for local responders to enjoy with their families. We love giving back this way, and knowing we gave a family a fun night with their hero.

Congratulations to the Western Kentucky Hilltoppers for winning the game 23-20, and we cannot wait to watch again next year!

Factory Cleanup

1/10/2020 (Permalink)

Owensboro/Daviess County is a large area and is full of factories and businesses. With us knowing this, we are continuously able to handle large scale jobs of different magnitudes. We recently received a call about doing a post construction clean on a huge, local baking factory. This factory had recently gone through a large expansion and had about 150,000 square feet added on. This area had not been cleaned to the factory’s standards before their new equipment arrived, so the dust had also settled on the machinery.

We were hired to clean the machinery, and expansion to the factory’s standard.

With the factory still running throughout the process, they did not want us to get in the way of their normal production. Knowing this, we altered our team’s normal schedules, and we had several crews that volunteered to work from 5pm-3am to complete the job. Along with working these long hours, we also worked 7 days a week, until the job was done. We originally estimated the job would take about 4 weeks, and we completed the work in 3 weeks.

We were thankful to have teams ready to do whatever it took to get the job done and provide great customer service along the way.

Call us at 270-683-1888 for more information!

Unique Cleaning - Biohazard, Vandalism, Crime Scene

1/8/2020 (Permalink)

SERVPRO of Daviess County, Kentucky offers several types of more cleaning that is necessary, but not always common. Some of these include vandalism, graffiti, trauma, and crime scene cleanup. While these are not common, they are very needed when in that situation.

Trauma or Crime Scene:

  • With both trauma and crime scene clean up, we are able to come onsite as soon as the investigation by the police is over. We are then able to begin restoring the area. We are certified to clean up, deodorize the area, and then dispose of any pathogens or bodily fluids that are found at the scene.

Vandalism or Graffiti Art:

  • Anytime someone does something to your property, it is very upsetting, but SERVPRO is here to make it “Like it never even happened.” In these situations, it is something that you want to be taken care of quickly. For both circumstances, the longer it sits the worse it is. You want to get a professional onsite as quickly as possible to minimize the issue.

Types of Storm Damage to Your Home or Business

1/8/2020 (Permalink)

Everyone that lives in Kentucky knows the jokes about how quickly the weather changes here. But during the summer and fall months, we are especially hit by water downpour from seasonal storms. While all storms cause damage, some types become a lot harsher than others on your homes or businesses. These storms can bring heavy rain, flooding, and tornadoes into our area. We can even get rain or thunderstorms off of hurricanes traveling up the coast.  

While any storm can cause major damage to your home or business, there are a few types to be aware of when a storm travels through: lightening, flooding, and wind damage.

Lighting Damage: when bolts of lightning strike your home or business. This can cause a fire, which can quickly spread. It does this through the static discharge it has.

Flooding Damage: when major amounts of water have fallen, at times it is too much for the ground to handle at once. Even with all of Kentucky’s many caves, sinkholes, and lowlands, we still have issues with it. It is easy for homes, basements, roads, and driveways to quickly flood, and fill with water. If you experience any type of flooding, SERVPRO of Daviess County, Kentucky can help you dry out, and even rebuild your home or business back!  

Wind Damage: Most of the time, this involved your roof and siding, but can also impact trees, and outdoor items. When impacting your roof, it can be from a just few shingles, to your entire roof taken off. If you see any damage, have a professional come out and take a look. Even a small hole can cause a huge issue in your home with time. It can even lead to mold being developed within days.

Commercial Building Disaster = Lost Revenue $$

1/7/2020 (Permalink)

With all of the factories and businesses in Daviess County, SERVPRO is prepared for all different types of disasters that can happen. We understand that when a commercial building is struck by disaster, money is constantly being lost. When we are called, our first priority is always to get you back “Like it never even happened.”  

No matter what type of business you own: commercial factory, a mom and pop business, restaurant, doctor’s office, or a business run out of your home, we can take care of any situation. We know there are also certain items that you must have ready to go once your building is repaired. This is why we have a Contents Department at our main office, where we can restore any items that are needed in your profession.

When dealing with this type of situation, it is also our first goal to restore items rather than replace them. This helps keep costs down and keeps down the hassle of having to replace items. We have an amazing department, who can typically decide onsite if it can be saved. Check out our videos of some of the items they have saved!

Another one of our priorities when coming onsite is to provide great customer service to our clients. We work hard to always have crews on call 24/7 if you have an issue. Our goal is to be onsite within hours and begin work the same day!

Fire Emergency Items Wash

1/6/2020 (Permalink)

SERVPRO of Daviess County, Kentucky is now providing a new service for our local communities. When it comes to a fire, the smoke moves around a building faster than the fire itself. This smoke puts off both soot and smell on any items it comes in contact with. Many times when a fire like this happens, the homeowners' contents have to be washed and processed before they are usable again. This not only leaves the family feeling helpless, but it also leaves them without basic necessities.

After seeing this need, and our client’s discomfort, SERVPRO of Daviess County begin offering Emergency Washes on items families need immediately.   

When an entire home is brought back to our Contents Warehouse, it takes a while for items to be processed and finished. With an emergency wash, we have our families select enough of their clothing, items, children’s stuffed animals, and more to help them get through a couple of weeks. We then have our Contents Department work after hours to have the items processed and ready to go back.

While this is not necessary in every fire loss, it can be very useful for any that has the main living areas impacted.

An Emergency Processed Wash does not mean an entire home can be done, but just having some of their familiar items helps put the family’s minds at ease. It also cuts down on costs for insurance companies by restoring, not replacing items until their contents have been fully returned.

Theme of the Month – January

1/6/2020 (Permalink)

Theme of the Month – January 

During January, our Marketing Team is working to educate on the public on how we should be your #1 choice when it comes to any type of cleaning, or disaster cleanup work! Everyone knows us for being the green trucks that clean up fire and water, but we are much more than that. We handle mold, biohazard, regular cleanings, vandalism, rebuild projects, and much more!

For our insurance agents we work we, we want to remind you we should be the FIRST call you make when a potential claim comes across your desk. We can be your eyes and ears onsite and can help judge if it would be best to make a claim, or do a self-pay. We are there to assist you and your clients to make the best decision possible.

Give your local Marketing Representative, Matt Bray, a call today at 270-670-4677!

Biohazard

1/5/2020 (Permalink)

Another service that SERVPRO offers besides your typical fire, water, and mold remediation is Bioharzard Cleanup. While this is not something easy to talk about, there are times in life when it is necessary. “Biohazard Cleanup” is considered several different situations:

Microbiological and Pathological Waste, Unattended Death Clean Up, Blood Clean Up, Industrial Accidents, Animal Clean Up, Hoarding Situations, Body Fluids, Homicide and Suicide Clean Up, Crime Scene Clean Up and more.

we are called to work on a jobsite like any of the above mentioned, we take every precaution to stay discreate and be respectful of any situation. If requested, we can even schedule a nighttime crew so that onlookers cannot see what is going on. We are also proud to have staff members who can handle the situation with grace and respect. Our #1 goal throughout the duration of the job is to help ease any heartache and be as quick and thorough as possible.

Give us a call for more information.

Snowfall Flooding

1/2/2020 (Permalink)

So far, winter 2019-2020 has been mild, and we have not experienced much snow. While this may be the case, we are still not in the clear. While we may not have any snow in the forecast, that could change at any moment. Before we get snow, we would like to warn everyone about the risk of snow potentially turning into a water loss.

Many people may not think about this happening, but we often see it in our line of work. After a large snowstorm hits, it takes a few days for it to melt. During this time, it can come into your home or business by any small cracks in your foundation. This also happens quite a bit when the ground is still frozen, since it cannot absorb any of the water that needs to be drained.

Odor and mold are also side effects of water losses. Being diligent and making sure that your home is well protected this winter season is the best way to avoid seeing green trucks at your home!

But remember, the longer a loss sits, the worse the damage gets.

It is important to call in backup as soon as you know it is more than you can handle.

SERVPRO of Daviess County, Kentucky. 270-683-1888.

4 Tips for Smoke/Soot Cleanup

12/31/2019 (Permalink)

Once a fire loss is over and the adrenaline high wears off, the panic begins to set in. This is where SERVPRO of Daviess County, Kentucky steps in and helps make it “Like it never even happened.” Our trainer professionals can come in, assess the damage, and write up an estimate of work for what they see. But before help is onsite, here are a few things you can do to help minimize the damage:

*NOTE: We want to warn you, when doing a thorough cleaning job, you need specialized training. If you are nervous about what to do, let us get onsite before moving anything. *

  1. Cleaning Sooty Dishes

        Dishes are an item you cannot live without very long. They are also an item you will want to have these 100% clean, simply because they are what you eat off. Wooden items are difficult to clean, as they will soak up water during the cleaning/soaking process. They are best to replace in this situation. To clean the plastic and glass items, first soak in a solution of water and bleach (2 tablespoons of bleach per gallon of water) for about 20 minutes. Then scrub the items with detergent until clean.

  1. Textiles and Clothing Impacted

         When these items are impacted, do not throw them into a regular washing machine, as this will worsen the situation. You can call a local dry cleaner and ask what they suggest doing, or you can give us a call and we can do an emergency wash on items you need immediately. We have the Esporta Wash System in house, which can easily handle items that have went through a fire. This is a great service to take advantage of when your items are all impacted, and you need them back quickly.

  1. Tips to Remove Smoke Soot

        After a fire, if the soot has not been sitting quite a while, or is not very thick, you may be able to remove the top layer yourself. But before you put any mixture with water in it on the wall, make sure to wipe and dust the wall or item to take off as much of the dried particles as possible. Once soot gets wet, it will get sticky and harder to remove. If you are going to paint the area, also make sure the all is as clean and dry as possible before beginning.

  1. Limit Traffic in Impacted Areas

       The more people are going through the area, the more of the soot will be tracked through your home or business, and ground into the flooring until you are ready to begin the cleaning process. also limit the amount of people handling the items. Touching will make the soot harder to scrub off.  

SERVPRO of Daviess County, Kentucky can help ease your mind in this situation, and make it “Like it never even happened.” Call us today to get on the schedule for a free quote!